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Price Match Policy

 
What is Bio-World.com's price-match policy?

Bio-World.com tries very hard to have everyday low prices. Yet we do not want to lose your business if you happen to find it at a lower delivered price.

How does Bio-World.com's 105% price-match guarantee work?

If you find a lower price, anywhere else on a new identical item, just show us verifiable proof of the lower price via email or fax when you buy the item at Bio-World.com? and we'll give you 105% of the difference.

Which items does Bio-World.com price match?

Almost everything we sell. The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized US reseller, whose authorization we reserve the right to verify. To receive a price match, please contact customer care at save@bio-world.com or call 1-888-246-7587. For fast price match service, have the web address or catalog available at the time of contact. All price matching must include the competitors shipping charges and/or applicable taxes. All competitors? prices must be accessible and verifiable through a functioning web address (URL) or faxed catalog page. *This policy is subject to change without notice. Bio-World.com reserves the right to decline a price match at anytime.

Which items and services aren't available for price-match?

We don?t match prices on items such as custom chemical formulations, bulk chemical purchases, or customized orders. Bio-World.com reserves the right to exclude unauthorized sellers, auctions, questionable websites, local resellers, membership stores, and competitors who do not have the item in stock. We don?t price match taxes and typographical errors.

What if I find a lower price in a Bio-World Catalog?

If you find a lower price in one of our catalogs or on Bio-World.com, we?ll match the lower price, however the additional 5% of the price difference does not apply. If an item is marked "On Sale", the on sale price is only valid for in stock product that is marked at that on sale price and within the specified expiration dates.

How do Bio-World.com coupons and rebates contribute to the Bio-World.com price?

We?ll deduct any available Bio-World.com coupons and instant rebates (but not mail-in rebates) from the Bio-World.com price to arrive at a net price. For example, if you buy an item from us for $100 and we offer a $20 instant rebate, the net price is $80. If another company?s price is $80 or more, we will not match the price. Another example: if you buy an item from us for $159 and you have a $30 coupon, the net price is $129. If another company?s price were $125, your price match would be $4.20 (105% of the difference).

Will Bio-World.com match another company's price when combined with an instant rebate, mail-in rebate, and free, or discounted item?

We?ll match another company?s final price after deducting an instant rebate. If another company offers a product that comes with a mail-in rebate or an equivalent, we will only match the price you pay at the point of purchase and will not take the mail-in rebate or equivalent into account. If another company offers a product that comes with a free or discounted item and Bio-World.com does not carry the free or discounted item, we will only match the price you pay at the point of purchase and will not take the free or discounted item into account.

Are delivery charges included in the price match?

Yes. When we compare our price to another company's delivery price, the equivalent delivery charges will be included. If the other company's delivery charges are not supplied, we will best estimate the competitor?s shipping cost to arrive at the other company's price. Best estimated delivery charges are based on product size, competitor zip code, and are non-negotiable upon our determination of cost.

Are quantities limited on price-matched products?

We may limit the quantities of price-matched items, particularly if the other company does. In addition, we reserve the right to limit quantities sold to a customer.

For policy questions or to receive a price match, please contact customer care at save@bio-world.com or call 1-888-246-7587.

*This policy is subject to change without notice. Bio-World.com reserves the right to decline a price match at anytime.

 
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